This policy outlines our obligations in complying with the New Zealand Privacy Law, Privacy Act 2020 and the Lawyers and Conveyancers Act 2006. 

 

It sets out how we will collect, use, disclose and protect your personal information.

 

This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.

 

 

How we collect your Personal Information

 

We collect personal information about you from:

 

  • you directly, when you provide this information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call, email or text)
  • third parties where you have authorised this or the information is publicly available

 

 

What information do we collect?

 

We generally collect the following information:

 

  • name, address, contact details
  • date of birth
  • identification / photograph
  • occupation
  • other information required for AML purposes
  • IT Device, Location information, IP address (indirectly via our website or social media platform)
  • any other information which assists us in conducting our business, meeting our legal obligations and providing our services


You are not required to provide us with your information. However, if you do not we may be obligated to refuse acting for you. 

 

What your Personal Information is used for

 

In dealing with Weston Ward and Lascelles Ltd, we will collect these personal details for many purposes, these being:

 

  • as needed in the course of business to carry out work instructed by you
  • to respond to communications from you,
  • to verify your identity
  • to undertake credit checks of you (if necessary)
  • meet our legal obligations and facilitate our internal business operations
  • to market our services, including contacting you electronically (e.g. by text or email for this purpose)
  • to provide you with relevant information and updates on legal issues which we think may be of interest to you
  • to improve the services and products that we provide to you
  • to invoice you and to collect money that you owe us, including authorising and processing credit card transactions
  • to conduct research and statistical analysis (on an anonymised basis)
  • to deal with any complaint
  • to protect and/or enforce our legal rights and interests, including defending any claim
  • for any other purpose authorised by you or the Act
  • We will take reasonable steps in the circumstances to check that the personal information we collect, use or disclose is accurate, complete, relevant, not misleading and up to date. 

 

Disclosing your Personal Information

 

Weston Ward and Lascelles Ltd may disclose your personal information to:

 

  • another company within our group, any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products
  • a credit reference agency for the purpose of credit checking you
  • other third parties (for anonymised statistical information)
  • a person and/or organisation who can require us to supply your personal information (e.g. a regulatory authority)
  • any other person authorised by the Act or another law (e.g. a law enforcement agency)
  • any other person authorised by you


A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand. 

 

Protecting your Personal Information

 

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.


Accessing and Correcting your Personal Information

 

Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.

 

In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.

 

If you want to exercise either of the above rights, email us at enquiry@wwl.co.nz. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).

 

We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information. 

 

Internet use

 

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.

 

If you post your personal information on the Social Media platform, you acknowledge and agree that the information you post is publicly available.

 

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.

 

We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of the website. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.

 

If you have any queries or complaints about our Privacy Policy please contact our Office. 


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